Policy
All products sold with warranty covered by hidlightsusa.com.
Warranty covers replacement and repair of products.
Please email sales@hidlightsusa.com to authorize a return number.
For more warranty information, please see the product's description.
Return policy for Automotive Bulbs (XD5, GP Thunder brands)
For return, there is 25% restocking fee. Return must be in the original packaging.
No refund for all sales after 5 days of receipt, and buyer must contact seller
within 5 days of receipt.
Replacement within 30 day is free (from the date you received), after 30 days,
the fee for replacement cost and shipping is needed to be paid by customers,
after 30 days, replacement is not available.
For defective products return or replacement, buyers must contact seller within 5
days of receipt for RMA# (return #). All products found not defective upon inspection
will be subject to a 25% restocking fee if buyers want a refund.
All opened items return will be subject to a 25% restocking fee.
For exchange due to buying a wrong product, buyer needs to pay two-way shipping fee.
After 5 days from your receipt, problems will fall under the warranty listed above.
Shipping fee is not refundable. No exception.
--------------------------------------------------------------------------------
Return policy
No refund for all sales after 5 days of receipt,
and buyer must contact seller within 5 days of receipt.
For return, there is 25% restocking fee. Return must be in the original packaging.
For defective products return or replacement,
buyers must contact seller within 5 days of receipt for RMA# (return #).
Buyers must agree to pay two-way shipping for replacement after 5 calendar days of receipt.
All products found not defective upon inspection will be subject to a 25% restocking fee
if buyers request a refund.
All opened items return will be subject to a 25% restocking fee for refund only if buyers
contact seller within 5 days of receipt for rma#.
After 5 days from your receipt of the product, problems will fall under the warranty listed above.
Shipping fee is not refundable. No exception.
Policy
Wholesaler Login
Bulb check
Contact us
Blogs
|